FAQs
Our team is dedicated to providing fast, reliable, and professional towing solutions to get you back on the road safely. If you have any other questions or need assistance, don’t hesitate to reach out!
We provide towing and roadside assistance throughout El Sobrante, Richmond, Pinole, San Pablo, Orinda, and the surrounding Contra Costa County areas. Whether you’re stuck on a busy highway like I-80 in Richmond or a rural road in Orinda, we’re ready to help 24/7.
We offer a full range of towing services, including:
Light-duty towing for cars and motorcycles.
Medium-duty towing for vans and small trucks.
Heavy-duty towing for large vehicles like RVs and commercial trucks.
Flatbed towing for vehicles that require extra care, such as luxury cars. We also provide long-distance towing and accident recovery.
We aim to reach our customers as quickly as possible, typically within 30-45 minutes, depending on traffic and location. Our team knows the local roads well, from San Pablo Dam Road in El Sobrante to the steep hills of Orinda, allowing us to navigate efficiently and minimize wait times.
Yes, we provide 24/7 emergency towing and roadside assistance services every day of the year, including weekends and holidays. Whether you’re stuck late at night or during rush hour, we’re always available to assist.
If you’ve locked your keys in your car, stay calm and give us a call. We offer lockout services to safely unlock your vehicle without causing any damage. Our technicians are experienced in handling all types of vehicles.
The cost of towing varies depending on the type of vehicle, distance, and services needed. For a basic tow, our rates are competitive and transparent, with no hidden fees. For an accurate quote, call us at (510) 630-5222 and provide details about your situation.
Yes, we offer heavy-duty towing for large vehicles, including RVs, buses, and commercial trucks. Our tow trucks are equipped to handle heavy loads safely and efficiently, even on busy roads like I-580 or the industrial areas of Richmond.
If you’re in a remote area, like the rural roads of Orinda or Wildcat Canyon, try to move your car to a safe location. Call us, and we’ll send a truck to your location as quickly as possible. We’re familiar with the area’s terrain and can navigate difficult roads to reach you safely.
Yes, we work with most major insurance companies. If your insurance covers roadside assistance or towing, we can help you with the process and ensure that your claims are handled smoothly.
If you’re involved in an accident, the first step is to ensure everyone’s safety and call the authorities. Once that’s done, give us a call for accident recovery towing. We’ll safely remove your vehicle from the scene and transport it to a repair shop or another destination of your choice.
Yes, running out of gas happens to the best of us! We offer fuel delivery services as part of our roadside assistance package. We’ll bring enough fuel to get you to the nearest gas station and back on your way.
We accept all major credit cards, debit cards, and cash. If your towing service is covered by insurance or roadside assistance programs, we can also work directly with them to process your claim.
Yes, we offer long-distance towing for vehicles that need to be transported over longer distances, whether to another city or a specific location. Contact us for a quote, and we’ll work with you to arrange a safe, timely tow.
